How do I know which Microsoft 365 license tier is right for my organization's needs?

The right tier generally comes down to a few questions:

Questions to consider

• Do you need advanced security features (conditional access, threat protection) or basic productivity tools?
• Do you have specific compliance requirements (eDiscovery, retention policies, data loss prevention)?
• How many users need full desktop Office apps versus web/mobile-only access?
• Is Teams Phone or advanced analytics (like Viva) relevant to your organization?

Rather than guessing, most CSP partners can walk through your actual requirements and recommend a tier (or mix of tiers) rather than defaulting to the most expensive option.