What's a "true-up" and how does it work with CSP licensing?

A "true-up" refers to reconciling your actual usage (like seat count or consumption) against what you're currently licensed or billed for, and adjusting going forward.

In a CSP/NCE context

• If you've added users beyond your current seat count, a true-up typically means purchasing additional seats to match actual usage (often at renewal, or any time for most products since adding seats is usually allowed mid-term).
• For consumption-based services like Azure, "true-up" isn't really applicable the same way — you're billed for actual usage each cycle automatically.
• True-ups are more relevant to older enterprise agreement-style licensing, but the term gets used informally in CSP conversations too, usually meaning "let's make sure your license count matches your actual user count."